Privacy Policy
Last Updated: October 24, 2025
- Company: Flamingo Theory Pty Ltd
- ABN: 68 687 189 162
- Address: Northern Rivers NSW 2477, Australia
- Email: [email protected]
1. Overview
Flamingo Theory Pty Ltd (“Flamingo Theory”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our newsletters, attend events, engage with our social channels, or participate in any of our programs, podcasts, or promotions.
By using our services, you consent to this Privacy Policy.
2. What We Collect
We collect information that helps us deliver meaningful content, improve our services, and communicate effectively with our community.
We may collect:
- Personal details: Name, email address, postal address, phone number, and social handles.
- Demographic information: Age, gender, region, and interests (where provided voluntarily).
- Engagement data: Newsletter sign-ups, event registrations, competition entries, survey responses, and website interactions.
- Payment information: Processed securely by third-party platforms (e.g., Stripe, Eventbrite, Shopify). We do not store your credit card details.
- Technical data: Device type, browser, IP address, and site activity collected via cookies and analytics tools.
You may choose to remain anonymous or use a pseudonym when dealing with Flamingo Theory, except where it is impractical to do so (for example, ticketed events or prize delivery).
3. How We Use Your Information
We use personal information to:
- Communicate newsletters, updates, and special offers.
- Facilitate event bookings, online programs, and digital memberships.
- Run competitions and giveaways.
- Provide customer service and respond to inquiries.
- Improve our website, content, and user experience.
- Conduct internal marketing and analytics.
- Share limited information with trusted partners (where you have opted in)
We will not sell your personal information to third parties.
4. Competitions, Giveaways, and Partner Offers
When you enter a competition, giveaway, or collaborative campaign, we may share your name, email address, or other submitted information with our partner brands involved in that promotion.
By entering, you agree that:
- You may receive marketing communications from Flamingo Theory and its partners.
- You can opt out of these communications at any time via the unsubscribe link or by contacting us directly.
5. Cookies and Analytics
Flamingo Theory uses cookies and tracking tools to improve your experience and understand audience behavior.
Cookies help us:
- Remember your preferences and login sessions.
- Measure traffic and engagement through Google Analytics or similar tools.
- Deliver relevant promotions and newsletters.
You can disable cookies through your browser settings, but some parts of our site may not function properly without them.
6. Email and Marketing Communications
By subscribing to our newsletters, joining our community, or entering a giveaway, you consent to receive marketing communications from Flamingo Theory.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us at [email protected].
Please note: Even if you unsubscribe from marketing emails, we may still contact you about transactions, events, or important updates related to your interactions with us.
7. Podcasts, Events, and Public Contributions
Flamingo Theory produces podcasts (Here Comes Trouble and Single Parent City) and hosts live and virtual events.
By participating in a recording, submitting a question, or sharing a story, you consent to the collection and possible public use of your name, likeness, voice, and submitted content for editorial, promotional, or marketing purposes across any of Flamingo Theory’s owned channels.
Guest opinions expressed on podcasts or in editorial features are their own. We do not guarantee factual accuracy and are not responsible for guest statements.
8. Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access.
This includes:
- Secure servers and encrypted databases.
- Restricted staff access to personal data.
- Regular security audits of our systems and third-party providers.
While we take these precautions seriously, no online platform can guarantee absolute security. You provide information at your own risk
9. Third-Party Services and Links
Our website and communications may contain links to third-party websites or platforms (for example, Eventbrite, Shopify, Instagram, Spotify, or brand partners).
Flamingo Theory is not responsible for the privacy practices, content, or policies of these external sites. We encourage you to review their privacy statements before engaging with them.
10. International Access and Global Users
Flamingo Theory operates from New South Wales, Australia, but our content is accessible globally.
By using our services from outside Australia, you acknowledge that your data may be transferred to, processed, or stored in Australia or other jurisdictions with different privacy protections.
We take steps to ensure any such transfers are handled in compliance with applicable laws and this Privacy Policy.
11. Accessing and Correcting Your Information
You have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct or update inaccurate or outdated information.
- Request deletion of your data where appropriate.
To do so, please contact [email protected] and we’ll respond within a reasonable timeframe in accordance with Australian Privacy Principles.
12. Children’s Privacy
Flamingo Theory’s content is intended for general audiences and is not specifically directed toward children under 16.
We do not knowingly collect personal information from minors. If a parent or guardian believes their child has provided personal information, they may contact us to request its deletion.
For privacy and security reasons, Flamingo Theory does not publish the real names of children featured in any content, story, or community submission.
If photography or videography includes children under the age of 18, their faces will always be covered, cropped, or obscured unless full written parental or guardian consent has been obtained.
We take these measures to ensure that minors’ identities and personal details remain fully protected across all Flamingo Theory platforms.
13. Retention of Data
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
When no longer needed, data will be securely deleted or anonymized.
14. Updates to This Policy
We may update this Privacy Policy periodically to reflect new legal requirements or operational changes. The updated version will be posted on our website with the revised “Last Updated” date.
By continuing to use our website or services, you agree to the updated terms.
15. Contact Us
If you have questions, feedback, or wish to make a privacy-related request, please contact:
- Flamingo Theory Pty Ltd
- Email: [email protected]
- Address: Northern Rivers NSW 2477, Australia